Suggestions
Explore the featured selections!
About
The Tollgate
Introducing The Tollgate: A Hidden Gem in Romford
If you’re wandering down High Rd in Romford and in need of a delightful culinary experience, look no further than The Tollgate. This charming pub and restaurant embodies the spirit of genuine hospitality while serving an array of delicious dishes that cherish the essence of classic pub food.
Ambiance and Service
Under the fresh management of Mark, The Tollgate has undergone a transformation. Patrons have noted a noticeable improvement in both the cleanliness and atmosphere of the establishment. Many have commented on the attentive and friendly staff, particularly highlighting the warm interactions from team members like Olivia and Tilly. These personal touches not only enhance your dining experience but also create a welcoming environment that makes you feel like part of the community.
Food Experience
- Exquisite Flavors: Customers rave about the hearty dishes served at The Tollgate. From the succulent chicken platter to the crispy hit chicken burger, there’s an array of choices that appeal to the entire family. One standout is the BBQ sauce that has received glowing reviews—perfectly paired with the delightful offerings.
- Decadent Desserts: Don’t miss out on the dessert options! The brownie and “make your own sundae” are crowd-pleasers, adding a sweet note to your meal that’s hard to resist.
Community Atmosphere
The Tollgate is not just about food; it's about the sense of community. Patrons have expressed appreciation for the friendly atmosphere where fellow diners connect. Even small gestures, like customers sharing a coin for the kids' toy machine, reflect the kind-hearted spirit that The Tollgate fosters.
Room for Improvement
While The Tollgate shines in many areas, a few patrons have noted that the decor and furnishings could use an update. However, management is committed to enhancing the space, which indicates a promising future for this beloved establishment.
Conclusion
With a combination of excellent food, attentive service, and a welcoming atmosphere, The Tollgate is surely a place worth revisiting. Whether you’re dropping by for a casual family dinner or a cheerful lunch with friends, this pub is dedicated to providing a superb dining experience. With improvements on the horizon, The Tollgate is on track to becoming a staple in Romford’s vibrant food scene.
If you’re in the area, give them a call at +44 20 8548 7841 and make your way to High Rd, Romford RM6 6QT, United Kingdom for a meal you won’t soon forget!
People talk
Our Guestbook
“ We went for a quick family dinner, Chloe served us and Jess cooked our food. I ate here before but I think the kitchen set on fire, and the chicken I ordered wasn't seasoned jerk. I got the chicken platter, my son for the hit chicken burger(can't remember what is called). Their bbq sauce is amazing btw. We got brownie and make your own sundae for dessert. They said they have a new manager now and the place seemed a bit more cared for. The staff were helpful and kind plus they spent about 5 mins trying to get the kids toy machine working for my little one who had her 1 to spend on the machine. They don't have full day pepsi on tap but they do have bottled Pepsi which is cheaper than the full fat coke. It's alright in there, they need new decor and tables were proper sticky but the staff said they were fixing the place up so we will defo be back.. other customers were friendly and even gave my bubba another quid for the machine. The football came on but it was still a nice atmosphere. Didn't get rowdy. ”
“ Mark has really turned this pub/ restaurant around. The food is now excellent. The premises are clean and tidy, both inside and out. The staff seem well trained, are attentive and friendly. It has taken a lot of hard work on his part, and we clearly see the results when we have been there. Keep up the good work ”
“ I visited the tollgate for lunch and drinks and all I can say is wow ! The service I received by Mark and Tilly was amazing, they greeted us with lovely manners as soon as we walked in, the food was stunning, it arrived to the table piping hot and it was delicious! Tilly checked on us a few minutes after the food arrived and we thought that was super considerate, we are very much looking forward to our next visit ! ”
“ Wish I could give even more stars! Proper pub food, couldn’t fault it. The staff were all lovely, the star of the show being Olivia!! She is what makes this pub stand out from the rest! Thank you again, Olivia ”
“ Had lunch today with my friend. Food was lovely. Service was excellent staff always very friendly. Mark the manager came over to talk to us as he had seen us a few times recently. Shows that he is super interested in he's customers. Would definitely recommend ”
“ So nice to walk into a pub and be made welcome, staff was friendly and helpful, food was excellent, nice and hot with flavor. Excellent price. Will definitely go back soon ”
“ I came to the Tollgate today with family/friends after not eating in this pub before. We all had different meals and everyone really enjoyed their meals . The Staff and Manager are very welcoming and the Chef was kind enough to stay later so we did not miss out on desserts. Great experience we all said we will be coming back. ”
“ We had a great night here and the food was really tasty! Manager was very welcoming and couldn't do enough for us ”